Why is it so difficult to really listen with the intent to understand? It’s much easier to just hear but not really care. We experience this were ever we go from a home environment to the workplace and beyond. Do we have two ears and one mouth for a reason?
Paul J Donoghue and Mary E Siegel are psychologists and has written this book full of humor and insight about the importance of listening to understand the other person.
Book cover borrowed from amazon.com
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